Competence and solutions in the healthcare sector
In the sensitive area of medical IT, it is not only the functional range of the software that counts. Understanding of the workflows of our user groups and knowledge about the local conditions are equally important.
Customer service
That is why we consider ourselves not only as a software supplier, but also as a long-term and independent partner.
This is what you can rely on:
We are committed to standing by our customers in each phase of a project, from first contact to completion of the project.
This is what you can rely on:
- All processes are certified to EN ISO 9001 and EN ISO 13485.
- Subsidiary companies in Germany and in Switzerland are committed to ensuring customer proximity and to providing country-specific specialized knowledge.
- Trained medical device consultants are in charge of sales and project implementation.
- The synedra support hotline is available 24 hours/7 days.
- Our experienced user support team is in charge of the training and the concerns of our end users.
- Our experts provide independent advice on hardware decisions and questions regarding the system architecture.
We are committed to standing by our customers in each phase of a project, from first contact to completion of the project.